1. Who We Are
This Privacy Policy applies to PKR 98 ("we", "us", "the Platform"), operating the online betting and casino platform at pkr98.wine. PKR 98 is a digital gaming platform designed specifically for Pakistani players, offering sports betting, live casino, card games, virtual sports, and related products — all transacted in Pakistani rupees (PKR).
For the purposes of this Privacy Policy, PKR 98 is the data controller responsible for the personal information collected and processed through pkr98.wine and any related mobile or browser-based interfaces. This means PKR 98 decides how and why your personal data is used.
If you have any questions about this Privacy Policy or about how PKR 98 handles your personal data, you can contact us at any time via email at support@pkr98.wine. Our support team is available 24 hours a day, seven days a week, in both English and Urdu.
Scope: This Privacy Policy applies to all users of pkr98.wine — whether you are a registered PKR 98 account holder or a visitor browsing the platform without an account. By using any part of pkr98.wine, you acknowledge that you have read and understood this policy.
2. Data We Collect
PKR 98 collects personal data in two ways — information you provide directly, and information gathered automatically when you use the platform. Here is a clear breakdown of what we collect and when:
2.1 Information You Provide
| Data Type | When Collected | Why Required |
|---|---|---|
| Full name | Account registration | Identity verification (KYC) and account ownership |
| Date of birth | Account registration | Age verification — PKR 98 is strictly 18+ |
| Mobile number | Account registration | Account security, transaction alerts, support contact |
| Email address | Account registration | Account communications, policy updates, support |
| CNIC / Passport number | KYC verification | Identity confirmation before first withdrawal |
| Payment account details | Deposit / Withdrawal | Processing PKR transactions via Easypaisa, JazzCash, etc. |
| Support correspondence | When you contact support | Resolving queries and maintaining service records |
2.2 Information Collected Automatically
When you visit or use pkr98.wine, PKR 98's systems automatically log certain technical information about your session. This includes:
- IP address and approximate geographic location (city/country level — not precise GPS)
- Device type, operating system, and browser version
- Pages visited on pkr98.wine, time spent on each page, and navigation path
- Game sessions — including games played, bet amounts placed, wins and losses
- Login timestamps and session duration
- Referral source (how you arrived at pkr98.wine, if identifiable)
This technical data does not identify you personally on its own, but when combined with your account data it forms part of your PKR 98 account record. It is used for platform security, fraud detection, and service improvement.
3. Why We Collect Your Data
PKR 98 does not collect personal data for its own sake. Every piece of information we gather serves a specific operational, legal, or security purpose. The table below explains our legal basis for each type of processing:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, DOB, email, phone | Contract performance |
| Processing deposits and withdrawals | Payment account details, transaction records | Contract performance |
| Identity verification (KYC) | CNIC/Passport, name, DOB | Legal obligation |
| Fraud prevention and security | IP address, device data, betting patterns | Legitimate interest |
| Responsible gaming compliance | Gaming activity, deposit history | Legal obligation / legitimate interest |
| Customer support | Account data, correspondence history | Contract performance |
| Platform improvement | Anonymised usage analytics | Legitimate interest |
| Marketing communications (if opted in) | Email, phone number | Consent |
PKR 98 does not use your personal data for automated decision-making that produces legal or significantly life-affecting outcomes without human review. Responsible gaming flags and security alerts may be generated automatically, but any account action resulting from them is reviewed by a human team member before being applied.
4. Payment Data & Financial Information
PKR 98 processes all transactions in Pakistani rupees and integrates with local payment providers including Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and Visa/Mastercard. When you make a deposit or request a withdrawal, your payment details are transmitted securely to the relevant payment processor.
PKR 98 does not store full payment account credentials on our own servers. For mobile wallet payments (Easypaisa, JazzCash, NayaPay, SadaPay), the payment is processed through the provider's own secure API. For card payments, card data is handled by a PCI-DSS compliant payment gateway — PKR 98 receives only a tokenised reference that allows future transactions, not your full card number.
Important: PKR 98 will never ask for your mobile wallet PIN, internet banking password, or full card number through email, phone call, or live chat. If anyone contacts you claiming to be PKR 98 and asks for these details, it is a scam — please report it immediately to support@pkr98.wine.
Transaction records — including deposit amounts, withdrawal requests, and bet history — are retained as part of your PKR 98 account record for compliance and dispute resolution purposes. These records are stored securely and are accessible to you through your account transaction history.
5. Cookies & Tracking Technologies
pkr98.wine uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file placed on your device by your browser when you visit a website.
5.1 Types of Cookies Used by PKR 98
- Essential Cookies: These are required for the PKR 98 platform to function. They maintain your login session, remember your game preferences, and ensure the bet slip works correctly. These cannot be disabled without breaking core platform functionality.
- Analytics Cookies: PKR 98 uses anonymised analytics data to understand which pages are most visited, where users encounter friction, and how the mobile experience performs across different devices. This data is aggregated and does not identify individual players.
- Security Cookies: Used to detect unusual login behaviour, potential bot activity, or multiple account registration attempts. These are part of PKR 98's fraud prevention infrastructure.
- Preference Cookies: Store your language, display, and notification preferences so you don't need to re-enter them on every visit.
5.2 Managing Cookies
You can control cookie settings through your browser preferences. Disabling all cookies may affect your ability to use certain features of pkr98.wine, including staying logged in during a session. Essential cookies cannot be disabled without impacting core functionality. For analytics and preference cookies, you can opt out without affecting your ability to play on PKR 98.
6. Who Sees Your Data — Third-Party Sharing
PKR 98 does not sell your personal data to third parties under any circumstances. We do not share your information with advertising networks, data brokers, or marketing agencies.
We do share data with a limited set of third-party service providers who are contractually required to handle it securely and use it only for the purpose for which it was shared. These include:
- Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, and card payment gateway providers — to process your deposits and withdrawals in PKR.
- Identity Verification Providers: Third-party KYC verification services used to confirm identity documents as part of our legal compliance obligations.
- Game Providers: Licensed third-party game studios whose games are hosted on PKR 98. These providers receive anonymised session data for game performance purposes — not your personal account details.
- Infrastructure Providers: Cloud hosting and content delivery services that store and transmit the PKR 98 platform. These providers operate under strict data processing agreements.
- Legal and Regulatory Authorities: Where required by law, court order, or regulatory direction, PKR 98 may be required to disclose account information to relevant authorities. PKR 98 will only do so to the extent legally required.
All third-party providers who handle PKR 98 player data are contractually bound by data protection obligations at least as stringent as the standards applied by PKR 98 itself. We do not allow third parties to use your data for their own marketing or commercial purposes.
7. How Long We Keep Your Data
PKR 98 retains personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law and regulation.
- Active Account Data: Retained throughout the period your PKR 98 account is active and for a period after account closure as required by our compliance obligations.
- Transaction Records: Financial transaction records (deposits, withdrawals, bet history) are retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping requirements.
- KYC Documents: Identity documents submitted for verification are retained for as long as the account remains open, and for a defined post-closure period as required by applicable anti-money laundering regulations.
- Support Correspondence: Records of customer support interactions are retained for three years from the date of the interaction.
- Self-Excluded Players: If you self-exclude from PKR 98, your data is retained for the duration of the exclusion and for the post-exclusion compliance period. This ensures the exclusion remains effective if you attempt to re-register.
- Anonymous Analytics Data: Aggregated, anonymised usage data that cannot identify individual players may be retained indefinitely for platform improvement purposes.
When data is no longer required and its retention period has expired, PKR 98 securely destroys or anonymises it so it can no longer be linked to an individual account holder.
8. Your Rights Over Your Personal Data
As a PKR 98 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@pkr98.wine with your request — we will acknowledge it within 48 hours and respond fully within 30 calendar days.
9. Children's Privacy
PKR 98 is strictly an adults-only platform. You must be at least 18 years of age to register an account or use any PKR 98 service. We do not knowingly collect personal data from anyone under the age of 18.
PKR 98 takes age verification seriously. All new accounts are subject to age checks during registration, and additional documentation may be requested before a first withdrawal is processed. Where PKR 98 discovers that an account has been registered by someone under 18 years of age, the account will be closed immediately, all bets will be voided, and any deposited funds will be returned (minus any winnings generated while underage, which will also be voided).
If you are a parent or guardian and believe a minor has registered a PKR 98 account using your details or their own, please contact us immediately at support@pkr98.wine. We will investigate and take action without delay. Please also use the parental control settings available on your device and through your internet service provider to restrict access to gaming sites.
10. How PKR 98 Secures Your Data
PKR 98 applies a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
- SSL/TLS Encryption: All data transmitted between your browser and pkr98.wine is protected by SSL/TLS encryption. You can verify this by the padlock icon in your browser address bar.
- Password Hashing: Account passwords are never stored in plain text on PKR 98's systems. They are irreversibly hashed using industry-standard algorithms.
- Two-Factor Authentication (2FA): PKR 98 offers optional two-factor authentication for account login. We strongly recommend enabling it through your account security settings.
- Access Controls: Internal access to player data within PKR 98 is restricted to staff with a legitimate operational need. Access is logged and reviewed regularly.
- Fraud Monitoring: Automated systems monitor for unusual activity patterns — including multiple account attempts, unusual login locations, and atypical betting behaviour — to protect accounts against unauthorised access and fraud.
- Infrastructure Security: PKR 98's infrastructure is hosted in data centres with physical security controls, redundant systems, and regular security audits.
No online platform can guarantee absolute security against all possible threats. If you become aware of any security vulnerability affecting pkr98.wine, please report it responsibly to support@pkr98.wine rather than exploiting it.
11. Changes to This Privacy Policy
PKR 98 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable law, or changes in our data processing practices. When we make material changes to this policy, we will notify registered PKR 98 players via their registered email address or via an in-platform notification at least 7 days before the changes take effect.
The "Last updated" date at the top of this policy always reflects the date of the most recent revision. We encourage you to review this page periodically so you are always aware of how PKR 98 handles your personal data. Continued use of pkr98.wine after a policy update takes effect constitutes your acceptance of the revised policy.
If you do not agree with any changes to this Privacy Policy, you should stop using PKR 98 and contact support@pkr98.wine to request account closure before the revised policy takes effect.
12. How to Contact Us About Your Data
For any question, request, or concern related to this Privacy Policy or how PKR 98 processes your personal data, please contact us through the following channel:
Email: support@pkr98.wine
Response time: Within 48 hours (acknowledgement); full resolution within 30 calendar days
Language: English or Urdu — both supported
Hours: 24/7, including weekends and public holidays
When contacting PKR 98 about your personal data, please include your registered PKR 98 account email address or phone number so we can verify your identity before processing the request. We cannot action data requests from unverified individuals to protect our players' account security.
If you are dissatisfied with how PKR 98 has handled a data-related complaint after our internal review process, you have the right to escalate the matter to the relevant data protection authority or independent dispute resolution service applicable in your jurisdiction.